Computer and software help
Windows and Mac problems, a slow computer, installing or updating software, email setup (Outlook, Gmail), Microsoft 365, antivirus, virus and malware clean-up, moving files to a new PC, and setting up backups.
Remote Tech Support for Home Users Across Canada, $100 Flat
Trouble with your computer, Wi-Fi router or printer? We connect over the internet, with your permission, and fix it with you, wherever you live in Canada. One session, one flat price.
Call (236) 258-3060 Email info@clearpinetech.ca
Clearpine Technologies is an independent support provider and is not affiliated with, endorsed by, or an authorised service provider of Microsoft, Apple, Google, HP, Brother, Canon, Epson, Lexmark, Xerox, Samsung, D-Link, Linksys, Netgear, TP-Link, ASUS, Eero, Rogers, Bell, Telus, Shaw or Videotron. Brand names are trademarks of their respective owners. For free manufacturer support, contact the manufacturer directly.
What we help with
Three kinds of home tech problems
Wi-Fi, router and extender help
Setting up or troubleshooting routers and mesh systems from D-Link, Linksys, Netgear, TP-Link, ASUS, Eero, Google Nest Wifi and internet-provider routers (Rogers, Bell, Telus, Shaw, Videotron). Weak Wi-Fi, extenders, password changes, firmware updates and parental controls.
Independent printer help
Wi-Fi printer setup, "printer offline" errors, driver installs, scanning, and connecting printers to phones and laptops. Independent printer support for HP, Brother, Canon, Epson, Lexmark, Xerox, Samsung and more.
How it works
Simple, and you stay in control
1
Call or email
Tell us what is going wrong. We will say whether remote support can help.
2
You allow the connection
A remote session starts only when you say yes. You can watch everything on your screen.
3
We fix it with you
We work through the problem and explain what we are doing in plain language.
4
Pay one flat fee
$100 CAD for the session. You can end the session at any time.
Price
$100 CAD flat, one-time session
One price, no subscription. Available anywhere in Canada, from Vancouver to Halifax and from Toronto and Montreal to smaller towns and rural areas, as long as you have a working internet connection.
Remote sessions only happen with your permission, and you can end the session at any time. We are based in Abbotsford, BC, and serve home users in every province and territory.
Good to know
- We will never call you unprompted or warn you of "viruses" you did not ask us about
- We are an independent business, not the manufacturer of your device
- Manufacturers offer free support for their own products; you are welcome to try them first
Questions
Frequently asked
How much does remote tech support cost?
A one-time remote support session is a flat $100 CAD, available anywhere in Canada.
Is it safe to let someone connect to my computer?
Remote sessions only happen with your permission, and you can end the session at any time. You stay at your computer and can watch everything we do.
Are you affiliated with HP, Netgear, Microsoft or other brands?
No. Clearpine Technologies is an independent support provider and is not affiliated with, endorsed by, or an authorised service provider of any brand named on this site. For free manufacturer support, contact the manufacturer directly.
Do you support customers outside British Columbia?
Yes. Remote support is available in every province and territory, including Toronto, Montreal, Calgary, Edmonton, Ottawa, Winnipeg, Halifax and Vancouver.
Ready for help? Call (236) 258-3060
$100 CAD flat for a remote session, anywhere in Canada. Only with your permission.
Clearpine Technologies is an independent support provider and is not affiliated with, endorsed by, or an authorised service provider of Microsoft, Apple, Google, HP, Brother, Canon, Epson, Lexmark, Xerox, Samsung, D-Link, Linksys, Netgear, TP-Link, ASUS, Eero, Rogers, Bell, Telus, Shaw or Videotron. Brand names are trademarks of their respective owners. For free manufacturer support, contact the manufacturer directly.