Clearpine Technologies

We know your environment before we arrive

Generic IT support treats every business the same. A clinic is not a law office is not a government department — the equipment, the obligations and the consequences of downtime are all different.

Core specialisation

Optometrist clinic support

OptometryOptical dispensaries DentalMedical practices Multi-site

Optometry practices are where our experience runs deepest. Our founder has built complete optometry clinic infrastructure on engagements up to $40,000 — and the pattern is consistent: the technology is not especially exotic, but the constraints are unforgiving. The same approach extends to dental and medical practices.

What makes clinic IT different

  • Patient data is regulated. Personal health information falls under PIPEDA and provincial privacy legislation. Access control, encryption, retention and breach response are obligations, not best practices.
  • Downtime has a face. When the system is down, patients are physically in the waiting room. Change windows go outside clinic hours; every change has a rollback plan.
  • Diagnostic equipment is fussy. Imaging and testing devices often run vendor software with specific requirements and long replacement cycles. They have to integrate with practice management software cleanly.
  • Staff are not IT people. Optometrists and opticians should not be troubleshooting a printer between appointments. Support has to be reachable and fast.
  • Budgets are finite and real. Clinics do not carry contingency funds. Scope creep is not a negotiation, it is a broken commitment.

What we deliver for clinics

  • Complete new-clinic builds — server, workstations, network, cabling, firewall, backup
  • Practice management software environment setup and diagnostic equipment integration
  • Network segmentation and firewall configuration appropriate to health information
  • Backup and recovery designed to a stated objective, then tested
  • Managed support with response times aligned to clinic hours
  • Hardware lifecycle planning so replacements are budgeted, not emergencies
  • Google Ads and local SEO for practices that want patient acquisition handled too
Read the clinic case study IT support for medical & dental clinics
Growth focus

Public sector

FederalProvincial MunicipalSubcontracting

Clearpine Technologies Inc. is federally incorporated under the Canada Business Corporations Act and registered extraprovincially in British Columbia, with verifiable corporate details available for vendor onboarding and due diligence.

The disciplines that clinic work demands — protecting personal information, documenting everything, delivering to fixed scope, and planning changes around people who cannot absorb an outage — are the same ones public sector delivery is evaluated on.

How we engage

  • Direct bidding on federal, provincial and municipal opportunities, with proposals structured against the stated evaluation grid and mandatory requirements addressed explicitly
  • Subcontracting to prime contractors as specialist capacity on defined workstreams, working to the prime's standards, reporting cadence and security requirements
  • Security screening — personnel available for federal screening at the level a contract requires
  • Insurance — commercial general liability, professional liability and cyber coverage, with certificates provided during evaluation

We are candid about where we stand: Clearpine is a new corporation, and we say so rather than dressing it up. What we bring is hands-on infrastructure and security delivery experience, documented process, and the flexibility of a small firm that answers the phone.

Capabilities statement
Also served

Professional practices & small business

LegalAccounting DentalTrades & SMB

Law firms, accounting practices and other regulated professionals hold confidential client information under both privacy legislation and professional obligations. The requirements rhyme with clinic work: controlled access, reliable backup, defensible retention, and support that does not disappear at 4pm. See our dedicated page on IT support for law firms.

We also work with general small and mid-sized businesses that have outgrown ad-hoc IT — the point where "my nephew set it up" stops being funny and starts being a risk.

  • Managed support with defined response times
  • Microsoft 365 administration and security hardening
  • Firewall, network and wireless design
  • Backup, recovery and business continuity planning
  • Workstation and server refresh programs
Service area

Where we work

On site

From our Abbotsford head office we provide on-site service across the Fraser Valley and Lower Mainland — Abbotsford, Chilliwack, Mission, Langley, Surrey, Delta, Richmond, Burnaby and Vancouver — with travel further afield by arrangement.

Hardware deployment, cabling, equipment installation and clinic builds are inherently physical work. Being genuinely local to the Fraser Valley means a same-day site visit is realistic rather than aspirational.

Remote & Canada-wide

Helpdesk, monitoring, security administration, Microsoft 365 management and project management are delivered remotely across Canada. For multi-site organizations we combine remote support with scheduled on-site attendance.

Public sector engagements outside British Columbia are delivered remotely with on-site attendance where a contract requires it.

Is your environment one of these?

Tell us what you run and what keeps breaking. We will tell you honestly whether we are the right firm for it.

Call (236) 258-3060 Start a conversation See all services